polo118 Account Verification Steps
Verifying your account protects your balance and makes sure withdrawals reach the right person. We ask for a government-issued ID — a national identity card works — and a selfie holding that document. Upload both through the verification section in your account settings. Our team reviews submissions and confirms your status by email or in-app notification. Verification is a one-time process; once
approved, your account is cleared for full deposit and withdrawal access. Skipping verification can limit your ability to cash out, so we recommend completing it as soon as you open your account.
- Open Verification — Go to account settings and select the Identity Verification section to start the process.
- Upload Your ID — Submit a clear photo of your national identity card — front and back — so the details are fully readable.
- Submit a Selfie — Take a selfie holding your ID next to your face. Make sure both your face and the card are clearly visible.
- Wait for Approval — Our team reviews your documents and sends a confirmation. Approved accounts unlock full withdrawal access immediately.